Royal Pool at 4723 Southwest 74th Avenue, Miami

Contacts

• Phone: +1 305-665-5126
• Address: 4723 Southwest 74th Avenue, Miami, FL 33155
• Website: royalpoolmiami.com
• Types: Establishment   General contractor  

Reviews of Royal Pool

• 1

  Yanosky Sierra

  Posted at Sep, 18 2019
  The purpose of this review is not to criticize the company to put them down, but  to make them better, more professional and efficient after reading and addressing issues their customer posts.
  
  Facts:
  -)when the pool man removes the leaves from the pool and canister , he trow all of them in the plants around , so any minimal wind brings all the leaves back to the pool. We told him on numerous occasions to discard them in the trash can instead.
  -) You have to tell the pool guy specifically to brush the pool and use the vacuum everytime they come and BE there, otherwise he won't do it.
  -) You have to ask and tell the pool guy to clean the filter, otherwise it won't happen.
  -) The Company's manager told me that in order to remove the stains from the leaves at the bottom of the pool he will need to put Extra amount of chlorine making the pool unable to use or to CUT AND REMOVE ALL THE LANDSCAPING around the pool.
  We have the pool over 15+ years ,and the same plants and landscaping around and never had that issue before.
  -)The only time I asked them to remove the stains took more than a month from them to do their work after numerous phone calls. Obviously at an Extra charge.
  -) The pool guy was always in a hurry saying that he has to do so many pools in one day and he hasn't enough time to do "details" ( vacuum, brush walls, clean filter, dispose leaves in a trash can)
  -) They always blame the weather, the Gardener's company, or the Landscaping.
  -) I firmly believe that reviews and comments should help not only possible customers but for the Company itself to strive in been more professional rendering a better and more conscious service.
  After all you are paying for a service and expect results.
• 5

  Richard Fernandez

  Posted at Dec, 31 2018
  Thank you Royal Pool Service for making our pool look beautiful once again. You were truly able to remove the white fly and the water is crystal clear. Your staff is great and Joe and Manny have lots of knowledge and experience.

Photos of Royal Pool

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